Targus wants you to be delighted with every item you purchase. However, we understand that not every purchase works out which is why we offer a 14-day (from ship date) money back guarantee on all Targus.com Europe orders. See details below.
For all warranty claims please contact our customer support team directly. Be sure to review our warranty policy before submitting your claim.
Targus wants you to be delighted with every item you purchase. However, we understand that not every purchase works out which is why we offer a 14-day (from ship date) money back guarantee on all Targus.com Europe orders. See details below.
For all warranty claims please contact our customer support team directly. Be sure to review our warranty policy before submitting your claim.
Once we receive the returned item(s) please allow 10-14 business days for your refund to be processed. Remember, items must be in new, unused condition with the original packaging to be eligible for a full refund.
We are unable to process returns for our other regional websites. To request a return, please visit the Targus regional website from which you originally placed the order. Return policies may vary by region.
Targus only accepts returns of items purchased directly from Targus.com. If you purchased a Targus product from another website or retailer, please contact them directly and follow their return policies. Return policies will vary by retailer.
Items ordered on Targus.com Europe may only be returned with the original order confirmation and access to the email used to place the order.
Gift certificates are final sale items and cannot be returned.
Once we receive the returned item(s) please allow 10-14 business days for your refund to be processed. Remember, items must be in new, unused condition with the original packaging to be eligible for a full refund.
We are unable to process returns for our other regional websites. To request a return, please visit the Targus regional website from which you originally placed the order. Return policies may vary by region.
Targus only accepts returns of items purchased directly from Targus.com. If you purchased a Targus product from another website or retailer, please contact them directly and follow their return policies. Return policies will vary by retailer.
Items ordered on Targus.com Europe may only be returned with the original order confirmation and access to the email used to place the order.
Gift certificates are final sale items and cannot be returned.
Return Window
Items ordered from Targus.com Europe are eligible for return within 14 days of the original shipment date. All return requests must be submitted and approved within this 14 day window.
Return Request Rejection and Approval
After you submit your return request, our team will review it and may ask for additional information such as product pictures, receipts, and shipping labels. Although most return requests are approved, Targus reserves the right to reject return requests at our discretion. Common rejection reasons include, but are not limited to, insufficient documentation to verify the order, or product use.
Unauthorised Returns
Returns received without authorisation may be returned to the sender or, at Targus’ discretion, a 20% restocking fee will be deducted from the refund.
Item Condition
Items must be returned in new, unused condition with the original packaging to be eligible for a full refund. In addition, privacy screens and screen protectors must be returned in original and unopened packaging to be eligible for a refund. Targus may issue partial refunds at our discretion.
Shipping Costs
Any shipping costs associated with your original Targus.com Europe order may not be refundable. In addition, return shipping costs are the responsibility of the customer and will not be reimbursed or covered by Targus unless otherwise stated by an authorised representative of Targus. Targus is not responsible for lost or undelivered returns.
Return Costs
Customers returning products would be required to arrange and pay for the shipping back to our warehouse in the Netherlands. Costs would vary depending on the service and carrier selected by the customer, and the location being shipped from. In some instances Targus would arrange and pay for the returns, but these would be assessed individually based on specific circumstances.
Return Window
Items ordered from Targus.com Europe are eligible for return within 14 days of the original shipment date. All return requests must be submitted and approved within this 14 day window.
Return Request Rejection and Approval
After you submit your return request, our team will review it and may ask for additional information such as product pictures, receipts, and shipping labels. Although most return requests are approved, Targus reserves the right to reject return requests at our discretion. Common rejection reasons include, but are not limited to, insufficient documentation to verify the order, or product use.
Unauthorised Returns
Returns received without authorisation may be returned to the sender or, at Targus’ discretion, a 20% restocking fee will be deducted from the refund.
Item Condition
Items must be returned in new, unused condition with the original packaging to be eligible for a full refund. In addition, privacy screens and screen protectors must be returned in original and unopened packaging to be eligible for a refund. Targus may issue partial refunds at our discretion.
Shipping Costs
Any shipping costs associated with your original Targus.com Europe order are non-refundable. In addition, return shipping costs are the responsibility of the customer and will not be reimbursed or covered by Targus unless otherwise stated by an authorised representative of Targus. Targus is not responsible for lost or undelivered returns.
Return Costs
Customers returning products would be required to arrange and pay for the shipping back to our warehouse in the Netherlands. Costs would vary depending on the service and carrier selected by the customer, and the location being shipped from. In some instances Targus would arrange and pay for the returns, but these would be assessed individually based on specific circumstances.
Refunds
All refunds will be issued to the original form of payment. Items purchased on promotion (free shipping, student discount, etc.) will only be eligible for refund up to the purchase price paid at the original time of order. Any applicable charges or fees will be deducted from the final refund amount.
Final Sale Items
All items designated as “All Sales Final” on Targus.com Europe are not eligible to be returned for refund, credit or exchange.
Free Items with Purchase
If your Targus.com Europe order included a free item or gift with your purchase, this item must be included in the return. If the free item is not included in the return or is returned in damaged condition Targus may deduct the retail value of the free item from any potential refund.
Refunds
All refunds will be issued to the original form of payment. Items purchased on promotion (free shipping, student discount, etc.) will only be eligible for refund up to the purchase price paid at the original time of order. Any applicable charges or fees will be deducted from the final refund amount.
Final Sale Items
All items designated as “All Sales Final” on Targus.com Europe are not eligible to be returned for refund, credit or exchange.
Free Items with Purchase
If your Targus.com Europe order included a free item or gift with your purchase, this item must be included in the return. If the free item is not included in the return or is returned in damaged condition Targus may deduct the retail value of the free item from any potential refund.
This return policy applies to orders on Targus.com Europe only.
Targus reserves the right to modify this return policy at any time without notice.
